Enter your new password information, then hit Next.

If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.

If you’re asked to select an admin user you know the password for (ie, it’s you), click Forgotten all passwords?.

If you’re asked to create a new keychain to store passwords, click OK to restart your Mac.

If your Mac restarts, skip to the next section, but if your Mac doesn’t restart, rather it immediately asks for your Apple ID credentials, enter that information and click Reset Password.

Click the option to reset using your Apple ID.

There’s four options below, and sometimes you don’t get the benefit of choosing which one you can use, so it’s a little bit of trial and error. If you can’t see a question mark, enter any password three times (yep, this isn’t a joke, I promise). If you think you may still need what is on your hard drive, we advise you to first back it up through Time Machine or by syncing important files to iCloud.To see the options of how to reset your Mac password, click the question mark next to the password field in the login window. Here's how to erase your hard drive and reinstall the operating system on your Mac, whether it has Apple's M1 chip or features Intel components.īe aware that once your computer has been reset, you will no longer be able to recover any deleted data that was left on the drive. And with the jump to macOS Monterey, certain computers gain a new option to erase all content and settings. The process has been the same for years on Macs with Intel processers, however, the move to Apple silicon has slightly altered the method for wiping and reinstalling the OS. A factory reset is also the best way to prepare your old computer for a new owner to make sure no leftover data falls into the wrong hands. Before you spend big on a new Mac, though, try a factory reset, which wipes your computer and reinstalls a clean version of macOS. But as with any computer, sometimes things go wrong.

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